•  
Try Product Search as well

Privacy Policy

Bakson Drugs & Pharmaceuticals Pvt Ltd. Regd. Office A-51 South Extension Part-1, New Delhi 110 049(hereinafter referred to as the company) committed to safeguard your privacy online. We value your trust in us. You are requested to read the Privacy Policy carefully.


We may collect the following personally identifiable information about you:

  • Name including first and last name
  • Email address
  • Mobile phone number and contact details
  • ZIP/Postal code
  • Other information as per our registration process

We will not use your personal and financial information for any purpose other than to complete a transaction with you.


We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

  • We have your permission
  • To deliver products or services you've requested
  • To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person 
  • Special circumstances such as compliance with subpoenas, court orders, requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure

We will endeavor to safeguard the confidentiality of your personal identifiable information. Transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Your email id's are not sold, rent, barter, lease, loan or hired to the third parties.

Cookie technology will only be used to track non-personal information such as IP address, type of browser, operating system, and domain names to improve our site. Any personal information is not extracted in this process.

When you place orders it is through a secure server. The secure server software (SSL) encrypts all information you input including your credit card number, before it is sent to us. This makes it unreadable as it travels across the Internet.

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.

 

Terms of Use


TERMS & CONDITIONS

Thank you for visiting our website www.baksonhomoeopathy.com and its affiliates (hereinafter referred to as the Company) provide their services to you subject to the terms and conditions given hereunder. You are requested to read the Terms & Conditions of usage carefully before accessing or using this website for online purchase of Medicines. By accessing or using this site you agree to be bound, without limitation or qualification, by the terms and conditions of use. All products displayed on website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. The company reserves the right to accept or reject your offer.


Applicable law

This site is designed by Bakson Drugs & Pharmaceuticals Pvt Ltd, Regd. Office at A-51, South Extension Part-1, New Delhi 110 049. The laws of India shall apply and courts in Delhi/New Delhi shall have jurisdiction in respect of all the terms, conditions and disclaimers. The Company reserves the right to make changes to the website and the terms, conditions and disclaimers at any time and without information to the customers/customers of the services.


Copyright, Reproduction Notice and Trademark

All web site design, text, graphics, audio, video and the selection and arrangement are the property of Bakson Drugs & Pharmaceuticals Pvt Ltd and cannot be used or copied, reproduced, communicated or distributed without the specific and written permission of the company.


Customer Account

Customer will be responsible for maintaining the confidentiality of account and password and also agree to accept responsibility for all activities that occur under your account or password. The company and its affiliates reserve the right to cancel order, terminate accounts, remove or edit content at its discretion.


Non-Compliance with the Agreement

The company may in its sole discretion limit customer activity by immediately removing customer listing either temporarily or indefinitely or suspend or terminate customer membership, and/or refuse to provide customer with access to the site if:

  • The customer has provided wrong, inaccurate, incomplete or incorrect information
  • The customer is in breach any of the terms and conditions of this agreement.
  • Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.

Shipping Policy

The large majority of our orders are shipped and delivered within 5-7 working days of the order, we ship through leading courier services and you can track your order online after it is shipped. For any query write to us at marketing@bakson.net


Please note our shipping policy as follows:

  • We currently deliver most of the cities across India and abroad. To check the list of Indian cities open http://trackoncourier.com/DeliveryDestination.aspx and for locations outside India open page http://www.dhl.co.in/en/express/shipping.html
  • Our shipping and delivery lead times vary by destination.
  • We ship most items within 5-7 working days of the order. However in some cases, we may take longer, up to 7 working days, in case the product is out of stock. In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.
  • We ship on all week days (Monday to Saturday), excluding public holidays.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
  • While we shall care to ship all items in your order together, this may not always be possible due to product manufacturing at different locations.
  • Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations

*Note: In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/netbanking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same


Shipping Charges

  • Fuel surcharge and Service Tax will be charged extra, as applicable.
  • For international shipment clearance charges for commercial shipment will be INR 1250 (subject to revision by courier service provider) and the delivery for commercial shipments are subject to custom clearance at destination which has to be borne by the buyer
  • For international shipment remote Area Fee of Rs. 17 per kg with a minimum of Rs. 850 will be charged extra for all remote area locations. (Subject to revision by courier service provider)

Return Policy

Risk of loss and the title for such items pass to the customer, when the goods are delivered to the carrier. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address, etc) any extra cost incurred by the company for re-delivery shall be claimed from the Customer placing the order. No request for cancellation of orders once duly placed on the site, shall be entertained.

If the recipient is not available at the designated address, the courier shall make reasonable effort to deliver the goods at the designated address, however, if he fails to locate the delivery then goods shall be re-delivered at the delivery cost of the customer..

In order to provide good service and timely delivery of goods, please provide us your correct Pin-Code and Phone number. If you want to change the shipping address you have specified on placing the order, you can send us an e-mail and the company will accommodate the changes only if the goods have not been dispatched from our warehouse.


Refund Policy

Once the amount has been received, the company will refund the amount only in the following exceptional cases.

  • In case wrong material has been delivered other than the order placed by the customer, the customer may discreet either to refund the amount or re-dispatch the goods which were actually required by the customer
  • In case the products ordered by the customer are out of stock, the company shall refund the amount of those items to the customer if he is not willing to wait for replenishing of stocks by the Company.
  • Illegal and/or unauthorized use of the service, including unauthorized framing of or linking to the website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal and injunctive redress.
Copyright © Bakson Group 2015